H2O Pros PowerWashing respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request an estimate, contact us, schedule service, or interact with our ads, forms, or online content.
By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number
Email address
Service address
Billing address, if applicable
Photos or details about your property or project
Messages, questions, or estimate request details
Preferred service type, such as house washing, roof washing, concrete cleaning, deck/fence cleaning, paver restoration, or fleet washing
We may also collect basic website usage information automatically, such as:
Pages visited
Time spent on the website
Device type
Browser type
General location data
Referral source, such as Google, Facebook, Instagram, or another website
Cookies, pixels, or similar tracking technologies
How We Use Your Information
We use the information we collect to:
Respond to estimate requests
Contact you about your project or service
Schedule and complete power washing services
Send invoices, receipts, reminders, or service updates
Improve our website, advertising, and customer experience
Follow up with customers after service
Maintain records for business, tax, insurance, or legal purposes
Protect our business, customers, website, and systems
We may contact you by phone, email, or text message regarding your request, estimate, appointment, or service.
Text Messages and Phone Calls
If you provide your phone number, you agree that H2O Pros PowerWashing may contact you by call or text regarding your estimate request, appointment, service updates, invoices, or follow-ups.
Message and data rates may apply. You may opt out of non-essential text messages by replying STOP at any time.We do not sell your phone number or share SMS consent with third parties for their own marketing purposes.
Cookies, Analytics, and Advertising
Our website may use cookies, tracking pixels, analytics tools, and advertising platforms to understand how visitors use our website and to improve our marketing.
These tools may include services such as:
Google Analytics
Google Ads
Meta/Facebook Pixel
Instagram/Facebook advertising tools
Website hosting or form tracking tools
These tools may collect information about your device, browser, pages visited, and interactions with our website or ads. This helps us measure website performance, improve our services, and show relevant ads to people who may be interested in our services.
You can usually control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
How We Share Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers who help us operate our business, such as:Website hosting providers
CRM or scheduling software
Payment processors
Email or text messaging providers
Advertising and analytics platforms
Insurance, legal, accounting, or business advisors when necessary
These providers are only given the information needed to perform their services.
We may also share information if required by law, court order, legal process, insurance claim, or to protect the rights, safety, and property of H2O Pros PowerWashing, our customers, or others.
Payments
If you make a payment online, your payment may be processed through a third-party payment provider. We do not store full credit card numbers on our website.
Payment processors may collect and process payment information according to their own privacy policies and security practices.
Photos, Videos, and Project Images
We may take before-and-after photos or videos of completed work for documentation, quality control, marketing, social media, website galleries, or advertising.
We do not intentionally publish private personal information, addresses, license plates, or identifying customer details without permission. If you would prefer that we do not use photos or videos of your property for marketing, please contact us.
Data Security
We take reasonable steps to protect the information we collect from unauthorized access, misuse, loss, or disclosure.
However, no website, email, text message, or online system is completely secure. We cannot guarantee absolute security of information transmitted online.
How Long We Keep Information
We keep customer and project information for as long as necessary to provide services, maintain records, complete business operations, comply with legal obligations, resolve disputes, and improve our business.
Your Choices
You may contact us to:
Request access to the personal information we have about you
Ask us to update or correct your information
Request that we delete certain information, when legally and reasonably possible
Opt out of non-essential marketing messages
Ask us not to use photos or videos of your property for marketing
To make a request, contact us using the information below.
Children’s Privacy
Our website and services are intended for homeowners, property owners, businesses, and adults seeking exterior cleaning services. We do not knowingly collect personal information from children under 13.
Links to Other Websites
Our website may contain links to third-party websites, platforms, or payment processors. We are not responsible for the privacy practices, content, or security of those third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of our website after updates means you accept the revised Privacy Policy.
Contact Us
For questions about this Privacy Policy or how your information is handled, contact us:
H2O Pros PowerWashing
Phone: 586-251-0301
Website: h2oprospowerwashing.com
Email: info@h2oprospowerwashing.com